The technology and music departments are two groups that will always work extremely close together. One is no less important than the other, but they do play different roles in the overall process. The relationship between these two must be built on trust. Trust begins with each position showing that work (research, development, team development and training, routine maintenance) is being taken care of in a manner that will benefit the other party. Trust is solidified when problems are dealt with in a professional manner, especially when there are others present. If there is an interpersonal conflict that occurs, it needs to be handled behind closed doors after the practice or event has taken place. Handle these things wisely as it could cost someone their soul.
Unity is crucial to success! This isn’t a divided church or kingdom, we should all be working towards a common goal. Unity of the body doesn’t end at the sound booth or the platform. We each play a vital part in the final product (outcome) of the service. Each is needed in their particular role. If there is conflict between leadership (music director and tech director), it will be permissible for those serving under us to show the same disrespect to one another. Unity starts at the top.
Communication plays a key role in this relationship. What are the expectations of the music director for a particular song or service? What processes on the platform will aid in easier workflow at the sound desk?
Music - Train your teams with methods that will make the sound techs job easier.
Sound - Train your teams according to what is requested from the music director
Signs of a bad relationship. When this relationship breaks down it first shows up in the language/tone that is used in conversation, particularly during practice sessions. It can even go as far as showing up in demeaning posts on social media. Bitterness begins to creep in and the two camps begin to separate into opposing sides, each unwilling to work towards a compromise. This is a no-win situation for not only the two sides involved, but also for the congregation in general. Actions begin to be taken that are not for the betterment of the Kingdom, but are used as a way to get back at the other side.
Position Ownership vs. Stewardship.
Ownership of your position means that you will defend it to the utmost and that you will not surrender it until you are well past being productive in that particular role. This leads to sedentary habits and attitudes to form, which leads to bitterness in the end.
Stewardship of your position indicates that you will work diligently in your role in order to leave it better than you found it, and that you are ready (and emotionally able) to step aside at the moment that benefits everyone.
Technical difficulties can be devastating if not handled properly. If there is an issue with faulty equipment, fix it asap. If you run out of time, relay that information to the music director which keeps him/her informed that you are concerned and pursuing the problem. Fix it immediately if at all possible. Arrive early for practices and/or services and show initiative to go above and beyond expectations. Be proactive in equipment maintenance to make sure that events can be successful and operate without interruption. Do your best to remain calm under pressure, this will inspire confidence in others. Research new equipment and methods using the internet, printed materials and networking with other people that are passionate about technology in the church setting. Stay on top of your craft. There are many sources online for this type of information, including free industry magazines.
If the repair is above your level of expertise, defer to church leadership to approve the cost of hiring someone to fix the issue as soon as possible. If there is limited space in the church budget for tech related expenses/purchases/repairs, it may be time to have that conversation so that you can maintain the level of technical excellence that is appropriate for your particular congregation.
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